track your order.
frequently asked questions.
I need to make change my order
If your order has not shipped, we can update that for you! Email us at hello@drinkhydrant.com and please include your order number and the requested changes.
If it has shipped, we can help! Email us at hello@drinkhydrant.com with your order number and we'll work through it!
The billing or shipping address on my order is wrong
If your order has not shipped, we can update that for you! Email us at hello@drinkhydrant.com with your order number and the updated address.
If it has shipped, we'll do our best to reroute this to you! Email us at hello@drinkhydrant.com with your order number and the updated address.
My order never arrived
We’re sorry to hear that! Email us athello@drinkhydrant.com with your order number and confirm your shipping address. We’ll get this fixed for you!
I need to return my order
We can help you out! We offer a 30-day return policy on our hydration mixes. Email hello@drinkhydrant.com to process your return.
How do I login to my subscription account?
Go to www.drinkhydrant.com/account/login
Enter the email associated with your subscription and your password to get logged in.
